I am unable to access my internet banking account through the Bank of Maharashtra internet banking website. It displays the message "You have been enrolled for using MahaSecure by Bank of Maharashtra, please use MahaSecure for internet banking". What should I do now?
This means that you have been enrolled to use MahaSecure by Bank of Maharashtra. You will have 30 days period to download MahaSecure, post which you will not be able to proceed with internet banking without MahaSecure. You must have received MahaSecure enrollment SMS on your registered mobile number. Follow the below simple steps to download and activate MahaSecure to continue with internet banking.
- Log in to internet banking through https://www.mahaconnect.in
- Click on download button
- Run the MahaSecureInstaller.exe (Setup file)
- After running the file, you will have a MahaSecure icon on your desktop. Double click on this icon to launch MahaSecure
- Log-in to MahaSecure by entering your internet banking User ID
- You will receive an activation credential SMS from Bank of Maharashtra on your registered mobile number
- Enter activation code matching with verification key that you have received on your registered mobile number
- Set secret question, provide secret answer for question. (Keep secret answer which is easy to remember. You can select the secret question from the drop-down list or you can type in security question of your choice)
- Set 4 digit PIN which will be needed every time you log into MahaSecure
How can I download & activate MahaSecure?
- You can download MahaSecure only if you have been enrolled to use MahaSecure by Bank of Maharashtra. If you have been enrolled, you would have received an enrollment SMS on your registered mobile number.
- If you have been enrolled, then follow the below simple steps to download and activate MahaSecure.
- Log in to internet banking through https://www.mahaconnect.in
- Click on download button
- Run the MahaSecureInstaller.exe (Setup file)
- After running the file, you will have a MahaSecure icon on your desktop. Double click on this icon to launch MahaSecure
- Log-in to MahaSecure by entering your internet banking User ID
- You will receive an activation credential SMS from Bank of Maharashtra on your registered mobile number.
- Enter activation code matching with verification key that you have received on your registered mobile number
- Set secret question, provide secret answer for question. (Keep secret answer which is easy to remember. You can select the secret question from the drop-down list or you can type in security question of your choice)
- Set 4 digit PIN which will be needed every time you log into MahaSecure
While downloading MahaSecure from Bank of Maharashtra internet banking site, I am getting the error message: This file couldn't be downloaded. What do I do?
Please try downloading the file later. If this doesn't help and the error persists, it could be because "Do not save encrypted pages to disk option in Internet Explorer is selected". Follow instructions in this link to resolve the issue:
http://support.microsoft.com/kb/2549423
Why have I received a MahaSecure enrollment SMS from Bank of Maharashtra?
This means that you have been enrolled for using MahaSecure for internet banking. Follow the below simple steps to download and activate MahaSecure to continue with internet banking.
- Log in to internet banking through https://www.mahaconnect.in
- Click on download button
- Run the MahaSecureInstaller.exe (Setup file)
- After running the file, you will have a MahaSecure icon on your desktop. Double click on this icon to launch MahaSecure
- Log-in to MahaSecure by entering your internet banking User ID
- You will receive an activation credential SMS from Bank of Maharashtra on your registered mobile number.
- Enter activation code matching with verification key that you have received on your registered mobile number
- Set secret question, provide secret answer for question. (Keep secret answer which is easy to remember. You can select the secret question from the drop-down list or you can type in security question of your choice)
- Set 4 digit PIN which will be needed every time you log into MahaSecure
I am connecting to Internet through a proxy, how should I set the proxy settings in MahaSecure?
- Open internet explorer
- Click on tools
- Select Internet Options
- Select tab Connections
- Click on button LAN settings
- You should be able to see the Proxy Server details such as IP address and port
- For your Proxy UserID and Password contact your Networks team if you are not aware of the same
- Please note down the Proxy Settings.
- Click on MahaSecure icon and select the "Proxy Settings" option present at the left side
- You will be asked to provide proxy settings by MahaSecure
- You can simply simply check the option "Use System Proxy Settings" OR you can manually enter your proxy details in this MahaSecure interface to run MahaSecure with Internet connection from behind proxy server
I am not receiving any MahaSecure Activation Credentials SMS, but when I try login into MahaSecure, it asks to enter the activation code. What do I do?
Write to
mahasecure@mahabank.co.in or put a request for regeneration of your MahaSecure token with your home branch. This will enable you to receive a new set of verification key and activation code. You can also call us at 1800 233 4526 / 1800 102 2636. Land line numbers: 020 24480797 / 24504117 / 24504118.
What is the MahaSecure PIN? Why do I need MahaSecure PIN?
MahaSecure PIN is your unique 4 digit Personal Identification Number that you will need to set and remember, in order to log into MahaSecure for internet banking. You will set the MahaSecure PIN while activating it for the first time (or after subsequent reset).
What is the security question? Is it necessary to remember the secret question and answer that I set for my MahaSecure?
It's an additional authentication step required when you try to use MahaSecure from any other personal computer than your registered computer on which you have already activated MahaSecure. Your secret question and answer should not be shared with anyone.
Can I access my Internet banking account from other browsers without MahaSecure, after I have activated my MahaSecure?
- Please note that - for accessing Bank of Maharashtra Internet Banking facility, it is mandedory to use MahaSecure application. Please follow below steps to download and activate MahaSecure on this device as well if not done.
- Visit https://www.mahaconnect.in and login to your retail/corporate internet banking account through recommended browser.
- You will be prompted to activate MahaSecure and you will be taken to the download page of MahaSecure
- Download and Install the MahaSecure on your Personal Computer that you generally use
- Locate the Icon of MahaSecure on Desktop and double click on the same
- You will be asked to enter your userid.
- Once your enter the userid, you will be asked to enter the Activation code
- You will receive an SMS with Verification key and Activation code on your registered mobile number
- Check if the Verification key on MahaSecure is same as the one received by you as SMS
- If the Verification key matches, enter the Activation code in the field provided as received through SMS
- System will prompt you to enter MahaSecure Secret Answer & MahaSecure PIN
- Upon entering valid MahaSecure Secret Answer and PIN you will be taken to the Internet Banking login page of Bank of Maharashtra with your User ID pre-populated.
- Enter your Internet Banking Password and continue using your net-banking
To log in to Bank of Maharashtra internet banking through MahaSecure, I am unable to see virtual keyboard
- Ensure Javascript is enabled in Internet Explorer (IE). To do this follow these steps
- Go to IE >> Tools >> Internet Options >> Security >> Custom Level
- Scroll down to the "Scripting" >> Active scripting option
- Click on "Enable"
- Please ensure virtual keyboard is working in regular Internet Explorer on the machine
- Open IE
- Enter URL https://www.mahaconnect.in
- Click on Retail link on left side
- On popup window, click on "Use Virtual Keyboard"
- Ensure it shows the enable virtual keyboard on the right side of the login text box